Terms of Service

2. Host Accounts & Responsibilities

To create and manage a collection, you must register an account using a valid email address and password or an authorized authentication method. You agree that:

• You are at least 18 years of age and legally competent to enter into these Terms;
• You will maintain the security of your account credentials and immediately notify us of any unauthorized access;
• You are solely responsible for all activities and content published under your account and within your event collection;
• You have the legal authority to organize the event and invite guests to contribute media.

3. Guest Participation & Consent

Guests can upload photographs, videos, and guestbook messages to an event collection using a shared URL or QR code. As a host, you represent and warrant that your guests have been informed that their photos, videos, and messages will be shared with you and potentially displayed in the event gallery and live slideshow.

You must not use Candid Photos to conduct covert surveillance or collect photographs of individuals in locations where there is a reasonable expectation of personal privacy (e.g., restrooms, changing areas, private bedrooms) without their explicit consent.

4. Content Ownership & Intellectual Property

Hosts and guests retain 100% ownership and copyright of all photos, videos, and text uploaded to Candid Photos. Neither Candid Photos nor My Joyfullday claims ownership over any user content.

By uploading media, you grant My Joyfullday a limited, non-exclusive, worldwide, royalty-free license solely for the technical purpose of operating, processing, storing, formatting, and displaying the media as directed by the host (including rendering thumbnails, generating live slideshow streams, and compiling ZIP archives). We will never sell, license, or use your private photos or videos for promotional purposes or machine learning/AI training without your prior written authorization.

5. Acceptable Use & Prohibited Content

You agree not to upload, post, transmit, or facilitate content that:

• Is illegal, fraudulent, defamatory, libelous, harassing, threatening, or promotes violence or self-harm;
• Contains explicit sexual conduct, nudity, pornography, or child sexual abuse material (CSAM);
• Infringes any third party's copyright, trademark, patent, or proprietary rights;
• Contains computer viruses, malware, trojans, or automated scripts designed to overload or compromise our infrastructure;
• Harvesters, scrapes, or extracts personal data of other guests or hosts without consent.

We reserve the right, but have no obligation, to review, hide, or permanently remove any content that violates these Terms or applicable law, and to immediately terminate or suspend access for offending accounts.

6. Packages, Payments & Invoicing

Creating a draft event collection is free of charge. Opening an event for guest uploads requires selecting an active service package. Pricing is clearly stated in US Dollars (USD) on our pricing page and during event activation.

Packages are one-time payments for the specified event duration; they are not recurring subscriptions. Refund requests submitted prior to the event date and before guest uploads commence will be honored in full. Once an event has concluded and media storage/bandwidth has been consumed, fees are non-refundable, except where required by consumer protection law.

7. Storage Quotas, Retention & Automated Deletion

Each event collection is subject to the storage limits (photo count, video duration, and gigabyte quotas) and retention windows associated with the purchased package tier.

Closing Date: On the closing date specified in your dashboard, the upload endpoint closes and no further files can be submitted by guests. The gallery and dashboard remain open for review and download.

Deletion Date: Following the expiration of your retention window, all media files, guestbook entries, and associated data are permanently and irreversibly purged from our storage infrastructure. It is the sole responsibility of the host to download and backup all media prior to the deletion date. Automated reminders are sent to the host account email prior to final deletion.

8. Service Availability & Disclaimers

While we strive for 99.9% platform availability and employ robust cloud infrastructure (including Cloudflare edge networks and Supabase database replication), the service is provided on an “AS IS” and “AS AVAILABLE” basis.

We cannot guarantee uninterrupted service, nor are we responsible for upload interruptions caused by venue Wi-Fi congestion, local cellular dead zones, guest device hardware incompatibilities, or power disruptions.

9. Limitation of Liability

To the maximum extent permitted by applicable law, neither My Joyfullday, its officers, directors, employees, nor agents shall be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or emotional distress arising from your use of or inability to use the service, even if advised of the possibility of such damages.

In no event shall our total aggregate liability exceed the total amount paid by you for the specific event collection giving rise to the claim.

10. Modifications to Terms

We may update these Terms periodically to reflect changes in our service or legal requirements. Material updates will be communicated via email to active host accounts or via prominent notices on our website prior to taking effect. Continued use of Candid Photos after such changes constitutes acceptance of the revised Terms.